Items purchased from 707 Street are eligible for returns within first 30 days of delivery.
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags and packaging attached. Items not in this condition will not be accepted.
Refunds require proof of purchase: the invoice mailed to you or the original credit card used for the purchase.
Returns after 30 days from date of delivery will not be accepted. For all returns, a 10% restocking fee will be issued. If a package is refused, a 10% restocking fee will be assessed.
Preorders are products that we do not currently have in stock and will be released at a future date. If you purchase a preorder item, you will be charged at time of purchase.
For all cancellations, there is a 20% cancellation fee. We're able to waive the fee if the customer decides to complete an exchange or accept a gift card instead. We are not held responsible for any shipping delays due to circumstances beyond our control.
Request Return Label
To initiate your return, contact us and provide us with your order number and account information. You have the option to send it yourself or request a return label. Please note, if using our return label, the cost of return shipping will be deducted from your refund.
Once you receive your label, remove all previous shipping labels or information from your return packaging. Print out your return label and attach it to your package. To avoid returns lost in transit, please drop your return off with the correct carrier. We recommend keeping your shipping receipts until your return is refunded.
Refunds (If Applicable)
Once your return is received and inspected, we will send an email to notify you that we have received your returned item.
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags and/or stuffing attached. Items not in this condition may not be accepted. We may charge up to a 50% restocking fee if the item has been worn, washed, damaged, used, missing tags and stuffing.
If you are approved, then your refund will be automatically processed to your credit card or original method of payment, within a certain amount of days. Please note shipping charges are nonrefundable.
Late or Missing Refunds (If Applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Lost or Stolen Packages (If Applicable)
707Street.com cannot be held responsible for stolen or lost packages when the tracking systems show that the package was delivered. However in the event that your package was lost, we can help you file a claim with the carrier to report your lost shipment.
An excessive amount of reviews for products that were not purchased at 707 Street will be considered and counted as reason to cancel orders for customers that have been abusing our review system in order to gain reward points.
Sale Items (If Applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (If Applicable)
We only replace items if they are defective or damaged, and available at our warehouse. Items purchased from 707 Street are eligible for exchanges within first 30 days of delivery. Items must be returned unworn, unwashed, and with all original tags and packaging attached. Items not in this condition will not be accepted. If you need to exchange it for the same item, send us an email at email@example.com and send your item to:
1101 E 16th St., Unit# A-2
Los Angeles CA 90021, United States.
To return your product, you should mail your product to:
1101 E 16th St., Unit# A-2
Los Angeles CA 90021, United States
If needed, we can provide a return label. Please note if using our label that cost of return shipping will be deducted from refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.