Refund Policy

Returns

Items purchased from 707 Street are eligible for returns within first 30 days of delivery.

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Items not in this condition will not be accepted.

Shoes must be returned in their original shoe box and placed inside an additional box for shipping transit. Damage to the shoe box makes shoes ineligible for return. If received damaged, shoes will be shipped back and subject to additional shipping costs.

Refunds require proof of purchase: the invoice mailed to you or the original credit card used for the purchase.

Swimwear must have the original price tags and hygienic liner intact.

Returns after 30 days from date of purchase will not be accepted. If any item is returned after 30 days from date of purchase, a 10% restocking fee will be issued.

Preorder Policy

Preorders are products that we do not currently have in stock and will be released at a future date. If you purchase a preorder item, you will be charged at time of purchase.

 Preorder Cancellation

While we do not charge a fee for cancellations, misuse of this policy may result in restrictions to your account. Some restrictions include access to 707 Street exclusives. 

Request Return Label

To initiate your return, contact us and provide us with your order number and account information. You have the option to send yourself or request a return label. Please note, if using our return label, the cost of return shipping will be deducted from your refund.

Once you receive your label, remove all previous shipping labels or information from your return packaging. Print out your return label and attach it to your package. To avoid returns lost in transit, please drop your return off with the correct carrier. We recommend keeping your shipping receipts until your return is refunded.

Refunds (If Applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags and/or stuffing attached. Items not in this condition may not be accepted. We may charge up to a 50% restocking fee if the item has been worn, washed, damaged, used, missing tags and stuffing.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please note shipping charges are nonrefundable.

Late or Missing Refunds (If Applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.


Next contact your bank. There is often some processing time before a refund is posted.


If you’ve done all of this and you still have not received your refund yet, please contact us at hello@707street.com.

Sale Items (If Applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (If Applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@707street.com and send your item to:

707 Street

1101 E 16th St., Unit# A-2

Los Angeles CA 90021, United States.

Shipping

To return your product, you should mail your product to:

707 Street

1101 E 16th St., Unit# A-2

Los Angeles CA 90021, United States

If needed, we can provide a return label. Please note if using our label that cost of return shipping will be deducted from refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.