Shipping policy & Order Status
Yes, all orders ship for free!
We offer expedited shipping for an additional charge of $10.
Yes, we do.
Unfortunately, we cannot ship to APO/FPO addresses.
International shipping is available. International shipping is not included in free shipping promotion.
Please note we are no longer able to ship exclusives internationally.
We ship via USPS, FedEx, or UPS.
Your order should arrive within 2-4 business days (excluding holidays).
You will receive an email with a tracking number when your order ships.
Contact us at firstname.lastname@example.org and we will look into the situation. Please include your order number in your email.
Returns, Refunds, & Exchanges
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must be in the original packaging, with original tags attached. The buyer will be responsible for return shipping.
Making returns is easy; simply mail the items you would like to return to the address below. Please include your order number (a copy of your order confirmation email will do nicely) along with your package so there is no delay in receiving your refund. Send returns to:
1101 E. 16th St. Unit #A-2
Los Angeles, CA 90021
You have 30 days after delivery to return your item(s).
You will be responsible for paying your own shipping for returning your item(s). Shipping costs are non-refundable.
No, as long as everything is unused, in the same condition that you received it, and with tags still attached, it can be returned.
If your return is approved, we will initiate a refund to the same credit card used in the original purchase.
If you are a California resident, you will also be refunded the sales tax you were charged.
How long will it take to get my refund? You should receive your refund within 2-3 business days after we receive the item, depending on your card issuer’s policies.
It is possible to pay for your order using Visa, MasterCard, or American Express.
We are required to collect sales tax on orders shipped within Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Texas, Virginia, Washington, and Wisconsin
Yes we do!